Now the designer must understand not only anthropometrics and cognitive science, but also ethnography and sociology, for an effective design must ‘w … These are tools in which the user manipulates information within the world of the computer….Now the designer must understand not only anthropometrics and cognitive science, but also ethnography and sociology, for an effective design must ‘w … e
Originally posted here:
Social Software: the other ‘design for social impact’, by Gentry Underwood